Privacy Policy

Effective Date: November 14, 2026

SMART PLATE SHOP ("we," "us," "our," or "the Store") respects the privacy of individuals who visit our website, browse our home décor collections, communicate with our customer service team, or purchase products from us.

This Privacy Policy explains how VSABF LLC collects, uses, stores, discloses, and protects personal information in connection with https://www.smartplateshop.com.

Our store offers home décor products, including rugs, artistic wall tapestries, curtains, and window blinds. In order to provide shopping, payment processing, delivery, and customer support services, we may need to collect certain information from visitors and customers.

By accessing our website or submitting information through our services, you acknowledge the practices described in this Privacy Policy, subject to any consent requirements imposed by applicable law.

1. Information We Collect

The information we collect depends on how you interact with our website.

A. Personal and Contact Information

When you place an order, contact us, or voluntarily submit information, we may collect:

• Full name.

• Email address.

• Billing address.

• Shipping address.

• Telephone number, if provided.

• Customer service correspondence.

• Order-related information and preferences.

This information allows us to identify orders, communicate with customers, and arrange delivery.

B. Transaction Information

When a customer purchases products from SMART PLATE SHOP, we may collect information relating to the transaction, such as:

• Products purchased.

• Product quantities and prices.

• Order numbers.

• Payment status.

• Transaction dates.

• Refund and return records.

• Shipping and delivery information.

Payment card information is generally processed by authorized payment service providers. We do not intentionally store complete payment card numbers or security codes on our own systems unless a specific payment arrangement lawfully requires otherwise.

C. Technical and Browsing Information

When you visit our website, certain technical information may be collected automatically, including:

• Internet Protocol (IP) address.

• Browser type and version.

• Device type and operating system.

• Website pages visited.

• Referring website information.

• Date and time of website access.

• General interaction and browsing activity.

This information helps us maintain website functionality, understand customer interest, identify technical problems, and improve the shopping experience.

D. Cookies and Similar Technologies

Our website and its service providers may use cookies, pixels, tags, and similar technologies.

These technologies may help us:

• Remember shopping cart contents.

• Maintain session information.

• Recognize returning visitors.

• Understand website traffic.

• Improve website performance.

• Measure advertising effectiveness.

• Detect suspicious or fraudulent activity.

You can manage cookies through your browser settings. Disabling certain cookies may affect shopping cart functionality, checkout features, or other website services.

Where required by law, we will obtain consent before using non-essential cookies or similar tracking technologies.

2. How We Use Personal Information

We use collected information for legitimate business and operational purposes, including:

Order Processing and Fulfillment

To verify purchases, process payments, confirm orders, arrange shipment, provide tracking information, and deliver rugs, tapestries, curtains, and window blinds to the requested destination.

Customer Service

To respond to questions about product dimensions, materials, order status, delivery arrangements, returns, exchanges, and refunds.

Website Improvement

To evaluate website performance, understand visitor behavior, identify popular product categories, improve navigation, and make our online shopping experience more convenient.

Security and Fraud Prevention

To identify potentially unauthorized transactions, prevent payment abuse, investigate suspicious activity, protect our systems, and maintain the security of customer accounts and transactions.

Business Communications

To send transactional messages, such as order confirmations, shipping notifications, refund updates, and responses to customer inquiries.

Where permitted by law, we may also send promotional communications. Customers may unsubscribe from marketing emails through the unsubscribe link or by contacting us.

Legal and Regulatory Compliance

To comply with applicable laws, respond to lawful requests, maintain business records, enforce our policies, and protect our legal rights.

3. How We Share Information

We do not sell personal information in exchange for money.

However, certain information may be shared with third parties when reasonably necessary to operate our store and provide requested services.

These parties may include:

Payment Processors: Companies that securely process customer payments and help detect fraudulent transactions.

Shipping and Delivery Providers: Logistics companies, carriers, and fulfillment partners that need shipping information to transport purchased merchandise.

Website and E-commerce Providers: Platforms and technology providers that host our website, operate checkout services, maintain shopping cart functionality, and support online transactions.

Analytics and Marketing Providers: Service providers that help us understand website performance, evaluate advertising campaigns, and improve customer engagement. Where applicable, these activities may constitute targeted advertising or a form of data sharing under certain state privacy laws.

Professional Advisers: Lawyers, accountants, auditors, and other professional service providers who assist with legitimate business matters.

Government Authorities: Regulatory agencies, law enforcement bodies, courts, or other authorities when disclosure is required or legally justified.

We expect service providers receiving personal information to use it only for authorized business purposes and to maintain appropriate safeguards.

4. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on:

• The nature of the information.

• The status of an order or customer inquiry.

• Applicable tax and accounting requirements.

• Warranty, return, and dispute periods.

• Legal obligations.

• Fraud prevention and security needs.

When personal information is no longer reasonably required, we will take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

5. Data Security

We recognize the importance of protecting customer information.

VSABF LLC uses reasonable administrative, technical, and organizational measures designed to reduce the risk of unauthorized access, disclosure, alteration, or destruction of personal information.

Depending on the systems and services involved, these measures may include access controls, secure payment processing, platform security features, and appropriate information-handling procedures.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

If a security incident involving personal information occurs, we will evaluate the circumstances and provide notifications or take other actions as required by applicable law, including the Florida Information Protection Act, where applicable.

6. Your Privacy Rights

Depending on your state of residence and applicable legal requirements, you may have certain rights regarding personal information.

These rights may include:

• Requesting access to personal information we maintain about you.

• Requesting correction of inaccurate personal information.

• Requesting deletion of eligible personal information.

• Requesting information about how personal information is collected and used.

• Opting out of certain targeted advertising or qualifying data-sharing activities.

• Withdrawing consent where processing is based on consent.

• Appealing certain privacy request decisions, where applicable.

Not every right applies in every situation. Some information may need to be retained to complete a transaction, comply with legal obligations, detect fraud, or establish and defend legal claims.

How to Submit a Privacy Request

Please email:

[email protected]

Include the subject line "Privacy Rights Request" and describe the nature of your request.

We may ask for reasonable information to verify your identity before responding. We will handle eligible requests within the timeframes required by applicable law.

We will not unlawfully discriminate against individuals for exercising privacy rights provided by applicable law.

7. Florida Privacy and Data Protection

For individuals residing in Florida, we seek to handle personal information in a manner consistent with applicable provisions of Florida law, including the Florida Information Protection Act and, where the business meets its statutory applicability requirements, the Florida Digital Bill of Rights under Chapter 501, Part V, Florida Statutes.

The applicability of specific rights and obligations depends on statutory thresholds, exemptions, and the nature of the processing activities.

We aim to collect information that is reasonably necessary for disclosed business purposes and maintain reasonable safeguards appropriate to the nature of the information.

8. Children's Privacy

SMART PLATE SHOP is intended for a general audience and is not designed to knowingly collect personal information directly from children under the age of 13.

We do not knowingly solicit personal information from children under 13 without legally required parental consent.

If a parent or legal guardian believes that a child has provided personal information to us, please contact [email protected] so that we can review the matter and take appropriate action.

9. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other external resources.

These websites operate independently and may have their own privacy policies and data practices.

SMART PLATE SHOP does not control the privacy practices of third-party websites. We encourage customers to review the relevant privacy notices before submitting personal information to those services.

10. Marketing Communications

We may occasionally send promotional emails about new home décor collections, special offers, product announcements, and other store updates where permitted by law.

You can stop receiving promotional emails at any time by:

• Selecting the unsubscribe option in a marketing email; or

• Contacting us at [email protected].

Unsubscribing from marketing communications will not prevent us from sending essential transactional messages, including order confirmations, shipping notifications, and refund updates.

11. International Data Transfers

Some of our website providers, payment processors, or technology partners may operate outside the state or country in which a customer resides.

As a result, personal information may be processed or stored in other jurisdictions, subject to applicable privacy and data protection requirements.

We take reasonable steps to work with service providers that maintain appropriate protections for personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website technologies, service providers, or legal requirements.

When updates are made, the revised version will be published on this page with an updated effective date.

We encourage visitors and customers to review this page periodically.

13. Contact Information

For questions, privacy concerns, or requests relating to your personal information, please contact:

SMART PLATE SHOP
Operated by: VSABF LLC
Contact Person: JORDAN FOULTZ
Email: [email protected]
Business Address: 3440 Hollywood Blvd, Hollywood, FL 33021, USA
Website: https://www.smartplateshop.com

We value the confidence our customers place in us and are committed to handling personal information responsibly and transparently.